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Cyber attacks don’t wait, and they rarely look the same twice. If your team is still relying on basic alerts and ad‑hoc incident response, you’re probably missing critical signals, or wasting hours chasing noise.
At AGR Technology, we can help organisations put a modern Threat Detection, Investigation and Response (TDIR) capability in place so security teams can see what matters, act quickly, and prove risk is under control.
On this page, we’ll explain what TDIR is, why it matters, how it works in practice, and how our cyber security services can support you through our comprehensive managed cyber threat detection services.
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Reviews from our happy clients
Justine Brummans
Alessio is both incredibly knowledgeable and personable! He gave me great advice that was catered to me and my situation. Thank you Alessio! Super helpful!
Springfield Equestrian Park
Alessio is amazing! I can not speak highly enough of how helpful and knowledgeable he is, my website he created far exceeded my expectations, he is so accomodating and I can only wish him every success with his business. I rate AGR technology 10 out of 10.
Legacy Energy
We used AGR Technology and dealt with Alessio to design and build our website as well as host our emails. Alessio was a pleasure to deal with and had plenty of ideas that we could implement into our site. He has a great attention to detail, he is also very polite in understanding our goals and what we wanted to achieve with our website.
Thanks mate,
Alex & Rob
Excellent Service
Alessio developed our website for our business and has done a wonderful job. He is very personable and knowledgeable. We have enjoyed working with him. We will be referring others to him and highly recommend him to those who need Tech advice.
MRC Performance
I have been in business for over 10 Years and recently moved to AGR Technology for all our IT needs. They are able to fix nearly anything remotely and always very helpful in recommending appropriate hardware upgrades that do the job as required but not costing more than needed.
Alessio provided an excellent service. He was very dedicated in his method of finding solutions to problems. He continued to try different avenues until he found the reason as to why a particular application was not working. He was very knowledgeable in his understanding of the internet and of applications and how they work, and he was able to apply this knowledge in understanding how to resolve the obstacles that continued to appear. He is understanding towards his client's needs and goals and he is willing to work with his client in achieving those goals. He is a very polite and well mannered person and very calm and gentle in his approach. I would highly recommend Alessio's services to anyone.
Palmira Rigoli
Great work ethics Alessio! We at Totally Gluten Free Products are very happy to have you on board as our IT and SEO master. Very reliable, trustworthy and knowledgeable in the field.
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Nat's Custom Designs
Alessio from AGR Technology has recently helped me create a website for my business.
Throughout the whole process from start to finish Alessio made the process easy for me, by calling me and explaining each step of the way. I'm not very computer savvy, but with Alessio taking the time to explain in detail everything I needed to know from putting inventory in to having it shipped. He even remotely joined my computer to help guide me through everything.
He's very knowledgeable and is experienced in everything I needed and if there was anything else I needed to know that wasn't something he was familiar with, he researched it.
I would HIGHLY recommend Alessio to anyone. He has not only helped me for now but I know that if I ever needed help with anything else he would definitely go above and beyond to help. Thank you so much for everything you have done. It's been a long process but well worth it 🙂
Byron Macumber
AGR Technology is amazing. not only do they stick with you through out the process, they also accommodate to your wants and needs. They are efficient in their work and they have high integrity. Their capabilities are shown through their website design, and appropriate knowledge of utilities regarding software. over the many years of working with them they have been fantastic. I would recommend to everyone
Very helpful
Alessio was thorough, diligent and kept me updated at all time points. I was very impressed with his performance, passion and dedication. I will continue to use his services.
Wantrup & Associates
Alessio of AGR Technology is an IT guy we rely on whenever we need IT help. His professionalism impressed us right at the first time. He solved many of our IT problems in no time. Excellent communication and speedy response.
We highly recommend this company
From a happy customer
Valeria Bianco
I received AGR contact information from a previous client, who had found their service excellent. So I contacted AGR with some expectations, and I can say they exceeded them. Professional, honest, punctual, reliable, their service is faultless. We can't recommend them highly enough.
Very fast, value for money and a comprehensive service
AGR is professional, organised and very skilled at what they do. They take the initiative, looking after all the details that you would not have thought of to enhance your website presence, marketing funnel and automated appointment bookings. Big bonus - pricings are at a fraction of the cost of competitors.
Customer testimonial
Alessio from AGR Technology is wonderful at gently guiding the less technically savvy users to solve problems. Back up service excellent. Highly recommended
SEO for website
The team is very cooperative and delivers clean and very efficient work.
Raimond Volpe
Nothing but good things to say about Alessio. He has been great service and great at communicating with me by both phone and email. Very good knowledge and problem-solving ability with our web development. I would thoroughly recommend Alessio and AGR Technology to anyone wanting online marketing or web development
Website design
Big thank you to Alessio at AGR Technology for a smooth and easy website development process. Nothing was to difficult to accomplish, I can highly recommend his first class service.
Some of the businesses & organisations we have worked with
What Is Threat Detection, Investigation And Response (TDIR)?
Threat Detection, Investigation and Response (TDIR) is a modern, end‑to‑end approach to identifying, understanding, and responding to cyber threats across your environment.
Instead of just raising alerts, TDIR aims to:
- Continuously monitor users, endpoints, networks, cloud, and SaaS
- Turn raw security signals into high‑quality, actionable alerts
- Quickly investigate what’s really happening
- Contain and remediate confirmed incidents
- Learn from every event to improve future detection
In other words, TDIR connects your tools, your people, and your processes into one coherent operating model for cyber defence.
How TDIR Differs From Traditional Threat Detection
Traditional threat detection tends to be:
- Tool‑centric – focused on individual products (e.g., a SIEM, an EDR) rather than the overall outcome
- Signature‑driven – relying heavily on known patterns and rules that attackers can work around
- Alert‑only – handing off raw or low‑context alerts to an overloaded security team
TDIR takes a different view. We focus on:
- End‑to‑end workflow – from the first signal through to closure and lessons learned
- Threat‑informed defence – mapping detections to frameworks like MITRE ATT&CK
- Context and correlation – tying together user, endpoint, identity, and cloud activity
- Repeatable playbooks – so the same type of threat is handled consistently every time
When we design TDIR with you, we’re not just tuning tools, we’re building a reliable security operating rhythm.
Core Objectives Of A TDIR Program
A well‑designed TDIR program should aim for:
- Faster detection – reducing mean time to detect (MTTD) threats
- Faster, more accurate response – reducing mean time to respond (MTTR)
- Reduced business impact – limiting data loss, downtime, and reputational damage
- Better visibility – understanding what’s normal and what’s risky across your environment
- Continuous improvement – turning each incident into an opportunity to strengthen defences
Our role at AGR Technology is to help you define these objectives, measure them, and then build the processes and technology stack that can realistically achieve them in your organisation.
Why TDIR Matters In Today’s Threat Landscape
Attackers today move quickly, blend into normal traffic, and often exploit gaps between tools and teams. A point solution or basic monitoring service isn’t enough.
Expanding Attack Surface And Advanced Threats
Most organisations now rely on a mix of:
- Remote work and hybrid teams
- Cloud platforms (Microsoft 365, Azure, AWS, Google Cloud)
- SaaS tools and third‑party integrations
- OT/IoT and mobile devices
Each of these adds more entry points and more data to monitor. At the same time, we’re seeing:
- Ransomware and data extortion campaigns that move from initial access to impact in hours
- Business email compromise (BEC) attacks that use social engineering, not just malware
- Credential theft and identity abuse, often bypassing traditional perimeter controls
TDIR gives us a structured way to see and contain this activity before it becomes a major incident.
Impact On Business Risk And Compliance
Regulators and customers increasingly expect that security incidents will be:
- Detected promptly
- Contained effectively
- Reported accurately
Frameworks and standards such as ISO 27001, Essential Eight, SOC / SOC2, NIST CSF, and regulatory guidance all emphasise monitoring, incident response, and continuous improvement. Modern cyber threat detection services and TDIR capabilities are central to meeting those expectations.
When we work with you, we align TDIR processes with your risk appetite, legal and contractual obligations, and board‑level reporting, so cyber security services become a clear contributor to business resilience, not just a cost centre.
If you need to show customers, auditors, or regulators that you can detect and respond to threats, a documented TDIR capability is one of the strongest signals you can provide.
Key Components Of An Effective TDIR Capability
A strong TDIR capability brings together four main components that work as one system.
Threat Detection: From Signals To High-Fidelity Alerts
Good detection is more than turning everything on and hoping for the best. We help you:
- Collect telemetry from endpoints, servers, cloud, identity providers, and network devices
- Normalise and enrich data (geo‑IP, asset tags, user roles, threat intelligence)
- Design and tune analytic rules to match your environment and risk profile
- Reduce false positives so the team focuses on what actually matters
The goal is simple: the right people receive the right alert at the right time, with enough context to act.
Investigation: Context, Correlation, And Root Cause
Once an alert fires, the question becomes: What’s really happening?
We support your team with:
- Timeline reconstruction across logs and systems
- Correlating user activity, device behaviour, and network connections
- Identifying the initial entry point and lateral movement
- Assessing data access and potential impact
This is where a well‑structured investigation process saves hours and reduces uncertainty. Our playbooks and tooling help analysts move quickly from “suspicious” to a clear decision: benign, suspicious, or confirmed incident.
Response: Containment, Eradication, And Recovery
When an incident is confirmed, we need controlled, well‑coordinated action:
- Isolating compromised endpoints or user accounts
- Blocking malicious IPs, domains, or attachments
- Removing malware and closing exploited vulnerabilities
- Guiding system recovery and validation checks
We work with your IT and security teams to define response actions, approvals, and communication paths ahead of time, so during an incident, everyone knows their role.
Continuous Improvement And Detection Engineering
Effective TDIR is never “finished”. After each incident or major alert, we:
- Review what worked and what slowed things down
- Add or refine detection rules and automation
- Update playbooks, documentation, and training
- Feed lessons into wider security projects (e.g., hardening, identity, backups)
Our detection engineering approach means your TDIR capability keeps pace with new tactics, not just yesterday’s threats.
The TDIR Lifecycle And Workflow
To make TDIR practical, we frame it as a repeatable lifecycle your team can follow.
Prepare: Data, Telemetry, And Playbooks
In the prepare phase, we:
- Identify critical assets, systems, and business processes
- Configure log sources and data retention in your SIEM/XDR or monitoring tools
- Define use cases (e.g., ransomware, BEC, privilege abuse)
- Build and test playbooks for common scenarios
This is where AGR Technology typically starts when uplifting an existing security operation.
Detect And Triage Suspicious Activity
Once the plumbing is in place, we:
- Run tuned analytic rules and behavioural detections
- Use enrichment and threat intelligence to add context
- Triage alerts using clear criteria for severity and urgency
- Escalate suspicious events into investigations
Our aim is to ensure analysts spend their time on a manageable number of high‑value alerts instead of being buried in noise.
Investigate And Scope The Incident
For escalated cases, we:
- Gather evidence from all relevant systems
- Confirm whether malicious activity is occurring
- Determine scope: affected users, devices, data, and time window
- Estimate potential business impact and urgency
Our investigation methodology is designed to be clear enough for less‑experienced staff, but robust enough for complex incidents.
Respond, Communicate, And Learn
Finally, we:
- Execute the agreed response actions and document each step
- Coordinate with IT, legal, HR, and leadership where needed
- Communicate status and impact clearly to stakeholders
- Run a post‑incident review and feed improvements back into detection and playbooks
If you’d like help mapping this lifecycle to your current environment, we can walk through it with your team and identify where AGR Technology can add the most value.
Implementing TDIR In Your Organization
Every organisation starts from a different place. Some have a SIEM or XDR deployed but under‑used. Others rely on logs collected “just in case”, with no clear process.
Assessing Current Cyber Security Services And Gaps
We usually begin with a structured assessment of your:
- Existing cyber security services and tools
- Monitoring coverage across endpoints, servers, cloud, and identity
- Current incident response processes and on‑call arrangements
- Compliance or reporting obligations
From there, we highlight quick wins (e.g., enabling specific detections, refining alerting) and outline a roadmap for a full TDIR capability.
Building The Right Mix Of People, Process, And Tools
TDIR isn’t just about buying another platform. We work with you to:
- Define realistic roles and responsibilities (SOC, IT, risk, leadership)
- Create or refine incident response and escalation procedures
- Select and integrate the tools that fit your size, budget, and tech stack
- Establish reporting, metrics, and governance around TDIR operations
If you already have vendors in place, we integrate and optimise what you own rather than starting again.
When To Leverage Managed Cyber Threat Detection Services
Not every organisation can or should run a 24/7 internal security operations centre. That’s where managed cyber threat detection services and co‑managed models make sense.
We can:
- Provide around‑the‑clock monitoring and triage
- Deliver incident investigation and guided response
- Offer ongoing detection engineering and tuning as a service
- Act as an extension of your internal IT or security team
If you’re unsure whether to build, buy, or blend, we can talk through the options and the cost, staffing, and risk trade‑offs.
Ready to explore TDIR for your organisation? Contact AGR Technology to discuss where you are today and what a practical next step looks like.
Best Practices And Common Challenges
Even mature teams run into the same core challenges when it comes to TDIR. We help you tackle these head‑on.
Reducing Alert Fatigue And Noise
Too many alerts quickly lead to:
- Missed real threats
- Burnout and turnover in the security team
- Loss of confidence in the tools
Our approach focuses on:
- Prioritising use cases aligned to real business risk
- Aggressive tuning and suppression of low‑value alerts
- Using baselines and behavioural analytics to refine detections
We’d rather you have 20 important alerts a day than 2,000 you can’t meaningfully review.
Integrating Threat Intelligence And Automation
Threat intelligence and automation can significantly uplift TDIR when used well. We help you:
- Integrate commercial, open‑source, and industry threat feeds
- Use intelligence to enrich alerts and investigations, not overwhelm them
- Automate routine steps like enrichment, notifications, and simple containment
The aim isn’t full “hands‑off” response. It’s to let people focus on judgement and complex decision‑making while automation handles the repetitive work.
Measuring TDIR Effectiveness With Metrics And KPIs
To prove value and guide improvements, we track metrics such as:
- Mean time to detect (MTTD) and mean time to respond (MTTR)
- Volume of alerts vs. investigated cases vs. confirmed incidents
- Coverage of high‑risk use cases and critical assets
- Outcomes of post‑incident reviews and remediation work
We tailor dashboards and reports so leaders, risk owners, and technical teams each see what matters to them.
If you need help defining or reporting on these KPIs, we can build this into your TDIR uplift or managed service engagement.
Conclusion
Threat Detection, Investigation and Response is becoming a core capability for any organisation that takes cyber risk seriously. It connects your tools, processes, and people into a single, repeatable way of spotting and handling attacks before they become major incidents.
At AGR Technology, we can help organisations move from basic log collection and ad‑hoc incident handling to structured, measurable TDIR programs supported by the right mix of technology and managed cyber security services.
If you’re looking to:
- Gain clearer visibility of threats across your environment
- Reduce the time and impact of security incidents
- Demonstrate control to customers, executives, and regulators
Talk to our team today to discuss your current setup, explore our cyber threat detection services, and plan a TDIR approach that fits your size, budget, and risk profile.
Threat Detection, Investigation and Response (TDIR) FAQs
What is Threat Detection, Investigation and Response (TDIR)?
Threat Detection, Investigation and Response (TDIR) is an end‑to‑end approach to cyber defense that continuously monitors your users, endpoints, cloud, network, and SaaS. It turns raw signals into high‑quality alerts, investigates root cause, contains and remediates incidents, and feeds lessons learned back into improved detections and playbooks.
How does TDIR differ from traditional threat detection?
Traditional threat detection is often tool‑centric, signature‑driven, and alert‑only, leaving teams drowning in low‑value noise. TDIR instead focuses on an end‑to‑end workflow, threat‑informed defense (e.g., MITRE ATT&CK), rich context and correlation, and repeatable playbooks so that similar threats are handled consistently and more quickly over time.
What are the main goals of a TDIR program?
A mature TDIR program aims to reduce mean time to detect (MTTD) and mean time to respond (MTTR), limit business impact such as data loss and downtime, improve visibility of what is normal versus risky, and drive continuous improvement so each incident strengthens your organization’s cyber security services and overall resilience.
How do managed cyber threat detection services support TDIR?
Managed cyber threat detection services provide 24/7 monitoring, triage, and investigation, plus guided response when incidents occur. Providers like AGR Technology also deliver ongoing detection engineering, tuning, and playbook refinement, acting as an extension of your internal IT or security team for organizations that can’t staff a full in‑house SOC.
When should an organization invest in TDIR capabilities?
You should consider investing in TDIR when you rely heavily on cloud, SaaS, remote work, or third‑party integrations, face growing regulatory expectations, or already collect logs without clear processes. Organizations seeing alert fatigue, slow incident response, or difficulty demonstrating control to customers and auditors particularly benefit from a structured TDIR approach.
What are best practices for implementing Threat Detection, Investigation and Response?
Best practices for TDIR include prioritizing detections based on real business risks, aggressively tuning alerts to reduce noise, integrating threat intelligence for context, and using automation for repetitive tasks. Establish clear roles, playbooks, and KPIs (like MTTD and MTTR), and run regular post‑incident reviews to continually refine your cyber threat detection services.
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