Cyber Security Services For Zedmed

By AlessioBusiness, Healthcare Industry, IT, Security
Cyber Security Services For Zedmed
Table of contents

Keep Your Clinic Secure Without Disrupting Care

Australian medical clinics rely on Zedmed to manage appointments, patient records, billing, prescriptions, and test results. But storing sensitive patient information in any digital system comes with risk. Cyber threats like ransomware, phishing attacks, and unauthorised access are real — and they can disrupt care, compromise privacy, and attract regulatory penalties.

At AGR Technology, we specialise in cybersecurity for clinics and healthcare providers using Zedmed. We protect your practice, secure your patients’ data, and give you peace of mind while keeping your day-to-day operations running smoothly.

Need help protecting your clinic? Contact AGR Technology today

Why Cybersecurity is Critical for Zedmed Users

ZedmedLogo

Zedmed contains some of your practice’s most important information:

  • Clinical records and patient histories

  • Billing and Medicare claim data

  • Referral letters, imaging results, and prescriptions

  • Staff and role-based access logs

Without robust security, your clinic faces risks including:

  • System downtime affecting patient care

  • Data breaches and unauthorised access

  • Mandatory notifications and potential fines

  • Damage to your clinic’s reputation

AGR Technology helps you minimise these risks with tailored solutions for every practice size and type.

Our Cybersecurity Services for Medical Clinics

Cyber Security Solutions For Businesses

1. Zedmed Security Hardening

We review and optimise your Zedmed deployment, whether on-premise or cloud-hosted. Our approach includes:

  • Multi-factor authentication for all staff

  • Secure configurations for servers and workstations

  • Patch and update management

  • Encryption and backup verification

  • Access controls tailored to staff roles

2. Risk Assessment & Compliance Audits

We provide a thorough review of your clinic’s digital environment, identifying vulnerabilities and gaps. Services include:

  • Network and endpoint vulnerability scans

  • Backup integrity checks

  • Firewall and router review

  • Compliance assessment for My Health Record, RACGP security standards, and Australian Privacy Principles

  • Clear, actionable recommendations

3. Managed Security & Ongoing Protection

For clinics without in-house IT teams, we offer continuous security monitoring and management:

  • Ongoing threat detection

  • Advanced endpoint protection

  • Patch management and secure cloud backups

  • Email filtering and phishing prevention

  • Incident logging and reporting

4. Staff Training & Awareness

Human error is often the weakest link in clinic security. We train your team on:

  • Identifying phishing emails and scams

  • Password best practices and secure handling of records

  • Reporting incidents quickly

  • Maintaining compliance in day-to-day workflows

5. Incident Response & Recovery

If an attack occurs, AGR Technology acts fast:

  • Containing breaches and removing malware

  • Recovering Zedmed data and restoring operations

  • Providing forensic reporting for regulatory requirements

  • Ensuring patient care continues with minimal disruption

Who We Help

We support a wide range of healthcare organisations using Zedmed, including:

  • General practices and GP clinics

  • Specialist clinics (cardiology, dermatology, surgery)

  • Allied health providers (physiotherapists, psychologists, dieticians)

  • Multi-site practices and telehealth-enabled clinics

No matter your practice size, AGR Technology provides solutions tailored to your workflows.

Why Choose AGR Technology

  • Australian Expertise: We understand local regulations, compliance requirements, and the realities of running a clinic in Australia.

  • Healthcare-Specific Security: Our services are tailored to Zedmed workflows, My Health Record integration, secure messaging, and clinical device protection.

  • End-to-End Coverage: From security hardening to ongoing monitoring, training, and incident response, we manage it all.

  • Clear Reporting & Guidance: We provide actionable insights in plain language for directors, practice managers, and administrative teams.

  • Compliance-Driven: Aligns with RACGP standards, My Health Record requirements, and Privacy Act regulations.

Protect Your Patients, Your Practice, and Your Reputation

Cybersecurity isn’t optional for medical clinics. Protecting patient data is both a legal responsibility and an ethical obligation. With AGR Technology, your Zedmed system and clinic operations stay secure, compliant, and uninterrupted.

Take Action Today

Contact AGR Technology to arrange a cybersecurity consultation or practice security audit tailored to your Zedmed environment. Protect your clinic and safeguard your patients before it’s too late.

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Bibliography:

L. Kemp, (2025). What Is Medicare and How to Use It for Billing in Your Practice [Online]. Zedmed. Available at: https://www.zedmed.com.au/news/what-is-medicare-and-how-to-use-it-for-billing-in-your-practice/ (Accessed: 12 December 2025).