Cyber Security Services For Logistics

The logistics industry runs on tight margins, tight timelines, and trust. One serious cyber attack can wipe out all three in a single day.

We’ve seen transport and logistics operators locked out of warehouse systems, fleets stranded because route data was encrypted, and 3PLs scrambling to explain customer data leaks. The pattern is the same: operations grind to a halt, penalties stack up, and relationships suffer.

This page sets out how our cyber security services for logistics help you:

• Keep freight moving, even under attack
• Protect critical systems like TMS, WMS, and telematics
• Safeguard customer and partner data across your supply chain
• Meet regulatory and contractual security expectations

We’ll walk through the key risks in logistics, the core services you actually need (not a laundry list), and how AGR Technology partners with logistics organisations to build practical, resilient cyber security – without getting in the way of operations.

Need help protecting your company? Contact AGR Technology today

Why Cyber Security Is Now Mission-Critical In Logistics

Cyber security used to be an IT concern. In logistics, it’s now a board-level operational risk.

Several trends have pushed it to the front line:

• Always-on digital operations – Transportation Management Systems (TMS), Warehouse Management Systems (WMS), yard management, ePOD, and customer portals are all online and interlinked.
• Tight SLAs and penalties – Hours of downtime now mean missed cut-offs, contract penalties, and potential loss of key accounts.
• Data-heavy ecosystems – Real-time tracking, EDI/API integration, and telematics mean you’re handling large volumes of sensitive commercial and personal data.
• Interconnected supply chains – Your risk is tied to the cyber posture of carriers, brokers, 3PLs, customs agents, and tech providers.

In this environment, a cyber incident isn’t just an IT issue – it can:

• Stop freight leaving the warehouse
• Block drivers from getting routes or delivery instructions
• Corrupt inventory data and stock locations
• Damage your reputation with shippers, retailers, and partners

At AGR Technology, we design cyber security services specifically around logistics realities: tight turnarounds, 24/7 operations, mixed old and new technology, and a workforce that’s often mobile and distributed.

Unique Cyber Risks Facing Logistics Operations

Logistics businesses don’t look like banks or software companies, so your cyber risks don’t either. We focus on the threats that actually hit transport, warehousing, and supply chain organisations.

Ransomware And Operational Disruption

Ransomware is one of the biggest threats we see in logistics. Attackers know that:

• Every hour of downtime costs you money and damages relationships
• You’re more likely to pay quickly to get trucks and warehouses moving again

Typical patterns include:

• Staff opening a malicious email attachment or link
• Attackers moving across the network into TMS, WMS, and file servers
• Data and systems being encrypted, with a ransom note demanding payment

Without the right controls, backups, and incident response plan, operations can stall for days. Our services focus on early detection, rapid containment, and recovery so a ransomware attempt doesn’t become a full-scale shutdown.

Attacks On Transportation Management And Warehouse Systems

Transportation Management and Warehouse Management Systems are prime targets because they sit at the heart of operations.

Attackers aim to:

• Disrupt dispatch and routing
• Tamper with orders, loads, and stock levels
• Redirect freight or manipulate delivery information

We’ve worked with clients where even a short outage in these systems causes:

• Missed cut-offs for major retailers
• Overtime blowouts as teams scramble manually
• Increased risk of picking and loading errors

We help harden these platforms, carry out strong access controls, and set up monitoring so suspicious activity is caught early.

IoT, Telematics, And Connected Fleet Vulnerabilities

Modern fleets rely on telematics, GPS tracking, temperature monitoring, RFID, and other IoT devices. These deliver great efficiency, but they also extend your attack surface.

Common risks include:

• Unpatched or poorly secured telematics units
• Default passwords on devices and gateways
• Insecure integrations between fleet systems and back-office platforms

If compromised, attackers could:

• Disrupt tracking and visibility
• Interfere with sensor readings (for example, cold-chain)
• Use devices as a foothold into your wider network

We assess and secure IoT and telematics environments so they support your operations without opening hidden back doors.

Data Breaches Involving Customers, Carriers, And Partners

Logistics is built on data sharing:

• Customer orders and delivery details
• Rate cards and commercial agreements
• Consignment, routing, and tracking information
• Driver and staff personal information

This makes you an attractive target for data theft. A breach can quickly turn into:

• Regulatory investigations
• Contractual disputes
• Reputational damage across your network of partners

Our team helps you identify where sensitive data lives, how it flows, and how to protect it end-to-end – from customer portals and EDI connections to mobile devices used by drivers and supervisors.

Core Cyber Security Services Every Logistics Company Needs

We focus on a practical set of cyber security services that give logistics operators the biggest reduction in risk for the least friction.

Risk Assessment And Security Architecture Design

We start with a logistics-focused cyber risk assessment. Together we:

• Map critical systems (TMS, WMS, ERP, telematics, portals)
• Identify key data flows between customers, carriers, and partners
• Review current controls, gaps, and recent incidents or near-misses

From there, we design a security architecture that:

• Segments operational systems from office IT
• Prioritises availability and uptime
• Aligns with your growth plans and technology roadmap

You get a clear, actionable roadmap rather than a theoretical report that sits on a shelf.

Managed Detection And Response (MDR) For Ongoing Monitoring

Cyber attacks rarely happen neatly between 9 and 5. Our Managed Detection and Response (MDR) service gives you:

• Ongoing monitoring of endpoints, servers, and cloud services
• Threat hunting tuned to logistics attack patterns
• Rapid investigation of suspicious activity
• Guidance on containment and remediation

Instead of waiting for staff to notice something is wrong, we watch your environment continuously and respond before issues become outages.

Network Segmentation And Zero Trust For Logistics Environments

Many logistics networks have grown organically: new warehouses, new apps, new partners. Over time, this can leave everything too connected.

We help you:

• Separate operational systems from corporate networks
• Isolate third-party access and vendor connections
• Apply Zero Trust principles so users and devices only access what they genuinely need

This limits the blast radius if an account is compromised or malware gets in – a critical factor in containing ransomware and lateral movement.

Identity And Access Management For Drivers, Staff, And Partners

Identity is the new perimeter. In logistics, that perimeter includes:

• Drivers using mobile apps and in-cab tablets
• Warehouse staff on shared workstations and scanners
• Remote planners, dispatchers, and customer service teams
• External carriers and 3PL partners connecting into your systems

We carry out identity and access management (IAM) controls such as:

• Strong authentication (including MFA) for critical systems
• Role-based access controls aligned to job functions
• Lifecycle management for joiners, movers, and leavers

This cuts the risk of credential theft, shared accounts, and excessive privileges.

Email, Endpoint, And Cloud Security For Distributed Teams

Phishing, business email compromise, and endpoint malware remain the most common entry points we see.

We harden your environment with:

• Advanced email filtering and impersonation detection
• Endpoint protection and EDR (Endpoint Detection & Response)
• Secure configuration of cloud services (Microsoft 365, Google Workspace, logistics SaaS)

Combined with training, this dramatically reduces the chance of a staff member accidentally opening the door to an attacker.

Incident Response Planning And Digital Forensics

We help you prepare for “when”, not “if”. Our incident response services include:

• Building and testing incident response playbooks tailored to logistics scenarios
• Clarifying roles and communication lines between IT, operations, and management
• Digital forensics to identify root cause and prevent repeat incidents

That way, if an attack hits, you already know:

• Who makes which decisions
• How to communicate with customers and partners
• How to restore systems in the right order to minimise operational impact

If you’d like to understand which of these services would give you the quickest uplift, we can run a focused discovery session with your IT and operations teams.

Protecting Critical Logistics Systems And Data

Not all systems and data are equal. In logistics, some are clearly “mission critical”. We give them the protection they deserve.

Securing Transportation And Warehouse Management Systems

We work with your internal team and vendors to:

• Lock down admin access and privileged accounts
• Enable strong logging and monitoring on TMS/WMS
• Review integrations (EDI/API) for security gaps
• Test for common web application and configuration vulnerabilities

Where needed, we can perform penetration testing and configuration reviews so you’re not relying on vendor defaults.

Protecting IoT Devices, RFID, And Telematics Data

We take a structured approach to securing your connected devices:

• Asset inventory of IoT, scanners, RFID readers, and telematics units
• Standard configuration baselines and password policies
• Network isolation of device segments
• Ongoing monitoring for anomalies and unauthorised devices

This keeps your visibility tools working for you, not for attackers.

Safeguarding Customer, Freight, And Route Information

Customer and freight data is often spread across multiple systems:

• Booking and customer service platforms
• TMS/WMS and carrier portals
• Reporting tools and data warehouses

We help you:

• Classify data by sensitivity (customer PII, commercial, operational)
• Apply appropriate encryption and access controls
• Set retention policies that balance compliance and operational needs

The goal is simple: only the right people see the right information, at the right time.

Compliance With Industry And Data Protection Regulations

Whether you’re working under contractual requirements, data protection laws, or industry standards, we help you:

• Understand which obligations apply to your operations and data flows
• Put pragmatic controls in place to meet those obligations
• Produce the documentation and evidence customers and auditors expect

This not only reduces legal and regulatory risk: it also strengthens your position in tenders and partner assessments.

If you’re facing tough security questionnaires from major shippers or retailers, we can work with you to respond credibly and close any real gaps.

Building A Cyber-Resilient Logistics Organization

Good security isn’t just technology. It’s people, processes, and culture working together to keep freight moving, even under pressure.

Security Awareness Training For Logistics Staff And Drivers

We design training that actually makes sense to your workforce:

• Simple, relevant examples for drivers, warehouse teams, and office staff
• Scenarios based on what they really see: suspicious SMS, dodgy emails, USB sticks, shared passwords
• Short, regular touchpoints rather than one long annual session

We can also run phishing simulations to measure risk and track improvement over time.

Third-Party And Supply Chain Cyber Risk Management

Your cyber risk doesn’t stop at your network boundary. Carriers, brokers, 3PLs, software vendors, and telematics providers all play a role.

We help you:

• Identify which third parties pose the highest risk
• Build security requirements into contracts and onboarding
• Assess vendors through questionnaires or technical review where appropriate

This supports a more resilient end-to-end supply chain, not just a secure core.

Business Continuity And Disaster Recovery For Logistics

We work with your IT and operations teams to answer three key questions:

1. What must stay online, no matter what? (systems, sites, processes)
2. How long can each system be down before the impact is unacceptable?
3. How much data can you afford to lose between backups?

From there, we design business continuity and disaster recovery strategies that:

• Prioritise critical logistics processes
• Define clear run-books for IT and operations
• Are tested through realistic exercises, not just paperwork

The result is a logistics organisation that can absorb shocks and keep servicing customers, even during a cyber incident.

How To Choose A Cyber Security Partner For Logistics

Choosing the right partner matters. You need a team that understands both security and the realities of moving freight.

Assessing Your Current Cyber Maturity Level

We usually start by working with you to:

• Understand your current controls, incidents, and constraints
• Map out your cyber maturity against logistics-focused benchmarks
• Identify quick wins versus longer-term investments

This baseline helps ensure any proposal is grounded in your actual situation, not a generic checklist.

Questions To Ask Cyber Security Providers Serving Logistics

When you speak with potential providers, we suggest asking:

• Have you worked with transport, warehousing, or 3PL organisations before?
• How do you balance security with uptime and operational efficiency?
• Can you tailor services to specific sites, regions, or business units?
• How will you work with our existing IT team and technology partners?

We’re always happy to walk you through how AGR Technology answers these questions and share relevant reference scenarios.

Aligning Cyber Security Services With Logistics KPIs And Budget

Cyber security for logistics must support, not hinder, business performance. We align our services with:

• On-time performance and DIFOT targets
• System uptime and recovery time objectives
• Contractual and compliance requirements
• Realistic budget and resource levels

Our approach is to prioritise investments that:

• Reduce the likelihood of major operational outages
• Limit financial and reputational damage if an incident does occur
• Strengthen your position with key customers and partners

If you’d like a practical, budget-aware roadmap instead of a wish list, we can develop one with you in a structured engagement.

Conclusion

Cyber attacks on logistics aren’t theoretical anymore. They’re causing real-world delays, lost revenue, and damaged relationships across the supply chain.

With the right cyber security services in place – tailored to TMS, WMS, fleet systems, and your wider partner network – you can:

• Reduce the risk of ransomware and outages
• Protect sensitive customer and operational data
• Meet growing security expectations from shippers and retailers
• Build a more resilient, competitive logistics organisation

At AGR Technology, we specialise in helping logistics operators secure what matters most without slowing the business down.

If you’d like to:

• Review your current cyber risk across logistics operations
• Understand where you’re most exposed
• Get a clear, prioritised plan of action

we’re ready to help.

Book a consultation with AGR Technology to discuss your logistics environment, or contact us to arrange a focused cyber risk assessment for your operations. Together, we can keep your supply chain moving – securely.

Frequently Asked Questions

What are the main cyber risks facing logistics operations today?

Logistics companies face high-risk threats like ransomware, attacks on TMS and WMS, compromised telematics and IoT devices, and data breaches involving customers, carriers, and partners. These incidents can halt dispatch, corrupt inventory data, delay freight, trigger penalties, and damage relationships with shippers and retailers.

How do cyber security services for logistics help keep freight moving during an attack?

Specialized cyber security services for logistics combine 24/7 monitoring, network segmentation, strong backups, and tested incident response plans. This allows threats to be detected early, contained quickly, and systems restored in the right order, so warehouses, fleets, and portals can keep operating or recover rapidly with minimal downtime.

Which logistics systems and data should be prioritized for cyber protection?

Mission-critical logistics assets include Transportation Management Systems, Warehouse Management Systems, telematics platforms, IoT devices like scanners and RFID readers, and data on customers, freight, and routes. These should receive stronger access controls, monitoring, encryption, and backup strategies because any outage or compromise has a direct impact on operations and customers.

What cyber security services for logistics does AGR Technology typically provide?

AGR Technology offers logistics-focused risk assessments, security architecture design, Managed Detection and Response (MDR), network segmentation and Zero Trust, identity and access management, email and endpoint security, incident response and forensics, IoT and telematics protection, compliance support, security awareness training, and business continuity and disaster recovery planning.

How much do cyber security services for logistics usually cost?

Costs vary based on company size, number of sites, complexity of systems, and service depth. Smaller operators may start with assessments, basic monitoring, and email/endpoint security, while large 3PLs often add 24/7 MDR and advanced resilience planning. Most providers can phase work to fit risk priorities and budget.

What are best practices for improving cyber security in a small logistics company?

Smaller logistics firms should focus on a few high-impact basics: strong passwords and MFA for key systems, staff training on phishing, regularly patched devices, secure backups tested for recovery, restricted access to TMS/WMS, and vendor risk checks. Partnering with an MDR or managed security provider can cover gaps in in-house expertise.

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