Payment & Refund Policy

At AGR Technology, we operate as a professional digital solutions provider and expect all clients to understand and respect our operational policies. As a multi-disciplinary agency offering services across software development, digital marketing, web design, and other digital solutions, our aim is to deliver exceptional value for every dollar spent. In order to maintain our high standards of service and continue investing in the best talent and tools, we require that all payments be made on time and in accordance with the agreed terms.

General Payment Terms

All payments made to AGR Technology are non-refundable unless explicitly stated otherwise in a signed agreement. This applies to all service categories including, but not limited to:

  • Search Engine Optimisation (SEO)

  • Pay-Per-Click Advertising (PPC)

  • Social Media Marketing

  • Web and Software Development

  • Design and Branding

  • Hosting and Domain Services

Once a payment or deposit is made, it confirms your commitment to the project or service, and no refunds will be provided for time or resources already allocated.

Project Initiation & Setup Fees

Where applicable, setup or initiation fees cover time spent on research, discovery, onboarding, and configuration of platforms, systems, or campaigns. These fees are non-refundable, as they represent real time and resources invested by our team from day one.

Digital Marketing Services (SEO, Ads, Social Media)

Digital marketing involves dynamic, long-term strategies. While AGR Technology is committed to executing data-driven, best-practice methods aligned with current industry standards, no guarantee of rankings, traffic, or revenue uplift is made unless explicitly stated in writing.

Clients on month-to-month marketing plans must provide notice prior to the next billing cycle to cancel. Mid-month cancellations are not eligible for refunds of that month’s fees.

We encourage open communication—if you’re unsatisfied with any part of our service, please reach out so we can address your concerns promptly.

Software & Web Development

Development projects typically follow a milestone-based or phase-based payment structure. Deposits and milestone payments are non-refundable once work begins, as they reflect the allocation of developer time, tools, and other internal resources.

Any project changes requested mid-way may incur additional charges, which will be quoted and agreed upon in writing before work proceeds.

Design & Creative Work

Due to the subjective and time-intensive nature of creative services (branding, logo design, UI/UX design, etc.), payments are non-refundable once work has commenced or design drafts have been delivered. We do offer reasonable revision rounds as per the agreed scope, and any additional changes outside of scope may be billed accordingly

Results Disclaimer

While we are confident in the quality of our services, no guarantees are made unless explicitly written into a signed service-level agreement (SLA). Variables such as market conditions, algorithms, business decisions, and third-party platforms are often outside our control.

Communication & Support

We value long-term client relationships built on trust, transparency, and mutual success. If at any time you are dissatisfied with our services, we strongly encourage you to get in touch with our team. We’re committed to resolving any issues fairly and promptly.

Need Help?

If you have questions or require clarification on any part of this policy, please contact AGR Technology via our official website or email. We’re here to support your success.