Moving house or relocating your business? AGR Technology can help you navigate the process of moving your internet service, setting up your modem and router, and getting your connectivity working at your new premises.
Whether you need assistance preparing for an NBN relocation, configuring your internet equipment or troubleshooting connection issues after a move, we provide practical technology support to help make the transition easier.
Moving house or office? Get in touch with AGR Technology to discuss your NBN relocation and internet setup requirements.
Supporting businesses of all sizes to get ahead with digital solutions
Reviews from our clients
Justine Brummans
Alessio is both incredibly knowledgeable and personable! He gave me great advice that was catered to me and my situation. Thank you Alessio! Super helpful!
Springfield Equestrian Park
Alessio is amazing! I can not speak highly enough of how helpful and knowledgeable he is, my website he created far exceeded my expectations, he is so accomodating and I can only wish him every success with his business. I rate AGR technology 10 out of 10.
Legacy Energy
We used AGR Technology and dealt with Alessio to design and build our website as well as host our emails. Alessio was a pleasure to deal with and had plenty of ideas that we could implement into our site. He has a great attention to detail, he is also very polite in understanding our goals and what we wanted to achieve with our website.
Thanks mate,
Alex & Rob
Alessio provided an excellent service. He was very dedicated in his method of finding solutions to problems. He continued to try different avenues until he found the reason as to why a particular application was not working. He was very knowledgeable in his understanding of the internet and of applications and how they work, and he was able to apply this knowledge in understanding how to resolve the obstacles that continued to appear. He is understanding towards his client's needs and goals and he is willing to work with his client in achieving those goals. He is a very polite and well mannered person and very calm and gentle in his approach. I would highly recommend Alessio's services to anyone.
Nat's Custom Designs
Alessio from AGR Technology has recently helped me create a website for my business.
Throughout the whole process from start to finish Alessio made the process easy for me, by calling me and explaining each step of the way. I'm not very computer savvy, but with Alessio taking the time to explain in detail everything I needed to know from putting inventory in to having it shipped. He even remotely joined my computer to help guide me through everything.
He's very knowledgeable and is experienced in everything I needed and if there was anything else I needed to know that wasn't something he was familiar with, he researched it.
I would HIGHLY recommend Alessio to anyone. He has not only helped me for now but I know that if I ever needed help with anything else he would definitely go above and beyond to help. Thank you so much for everything you have done. It's been a long process but well worth it 🙂
Excellent Service
Alessio developed our website for our business and has done a wonderful job. He is very personable and knowledgeable. We have enjoyed working with him. We will be referring others to him and highly recommend him to those who need Tech advice.
Palmira Rigoli
Great work ethics Alessio! We at Totally Gluten Free Products are very happy to have you on board as our IT and SEO master. Very reliable, trustworthy and knowledgeable in the field.
Valeria Bianco
I received AGR contact information from a previous client, who had found their service excellent. So I contacted AGR with some expectations, and I can say they exceeded them. Professional, honest, punctual, reliable, their service is faultless. We can't recommend them highly enough.
MRC Performance
I have been in business for over 10 Years and recently moved to AGR Technology for all our IT needs. They are able to fix nearly anything remotely and always very helpful in recommending appropriate hardware upgrades that do the job as required but not costing more than needed.
Very fast, value for money and a comprehensive service
AGR is professional, organised and very skilled at what they do. They take the initiative, looking after all the details that you would not have thought of to enhance your website presence, marketing funnel and automated appointment bookings. Big bonus - pricings are at a fraction of the cost of competitors.
Very helpful
Alessio was thorough, diligent and kept me updated at all time points. I was very impressed with his performance, passion and dedication. I will continue to use his services.
Wantrup & Associates
Alessio of AGR Technology is an IT guy we rely on whenever we need IT help. His professionalism impressed us right at the first time. He solved many of our IT problems in no time. Excellent communication and speedy response.
We highly recommend this company
From a happy customer
SEO for website
The team is very cooperative and delivers clean and very efficient work.
Raimond Volpe
Nothing but good things to say about Alessio. He has been great service and great at communicating with me by both phone and email. Very good knowledge and problem-solving ability with our web development. I would thoroughly recommend Alessio and AGR Technology to anyone wanting online marketing or web development
Website design
Big thank you to Alessio at AGR Technology for a smooth and easy website development process. Nothing was to difficult to accomplish, I can highly recommend his first class service.
Byron Macumber
AGR Technology is amazing. not only do they stick with you through out the process, they also accommodate to your wants and needs. They are efficient in their work and they have high integrity. Their capabilities are shown through their website design, and appropriate knowledge of utilities regarding software. over the many years of working with them they have been fantastic. I would recommend to everyone
YouTube Comment
Customer testimonial
Alessio from AGR Technology is wonderful at gently guiding the less technically savvy users to solve problems. Back up service excellent. Highly recommended
Moving Location? Get Help With Your NBN Relocation
Relocating your internet service involves more than packing your modem and plugging it in at your new address. Depending on the property and your existing service, you may need to arrange a service transfer, check connection availability, coordinate with your internet service provider (ISP) and configure your equipment.
If you’re moving house, changing rental properties or relocating a office, understanding these requirements beforehand can help you prepare for the transition.
AGR Technology can assist with the practical technology requirements associated with your move, including:
- Understanding the steps involved in relocating your internet service.
- Identifying the equipment and setup requirements for your new premises.
- Assistance with modem and router installation and configuration.
- Troubleshooting common internet setup and connectivity issues.
- Guidance on the technical requirements that may need to be addressed by your internet provider or a qualified installation technician.
Our goal is to help you understand what needs to happen, identify the appropriate next steps and establish a suitable internet setup for your new property.
Internet Setup at Your New Address
Moving your existing internet service does not always mean your equipment will work exactly as it did at your previous property. Connection types, existing infrastructure, provider requirements and equipment configurations can differ between locations.
If you need help getting your internet equipment working after a move, AGR Technology can assist with the setup requirements within our service scope.
Modem and Router Setup
Your modem and router play an important role in connecting your devices to the internet. Incorrect configuration, unsuitable equipment settings or an incomplete setup can prevent you from getting the connection you expect.
We can assist with supported modem and router setup requirements, including checking equipment connections, configuring available settings and identifying common setup issues.
Wi-Fi Setup and Connectivity
A new property may have a different layout, construction materials or room arrangement that affects wireless coverage. Your previous router placement may no longer provide suitable coverage throughout the property.
Depending on your requirements, we can help assess common Wi-Fi and network configuration issues, review equipment placement and identify practical options for improving connectivity.
New Internet Connections
If you’re moving to a property where internet service has not yet been established, the process may differ from transferring an existing service.
The available NBN technology, connection status and requirements at the destination address will influence what needs to happen next. Your internet provider can confirm service availability and arrange any required activation or network work.
AGR Technology can help you understand the associated equipment and setup requirements and provide technical assistance within our service scope.
NBN Relocation and Internet Setup for Businesses
Relocating a business introduces additional technology considerations. Internet access may be required for cloud applications, email, video conferencing, customer communications, payment systems and other operational tools.
A connection that is not ready when your team arrives can create avoidable disruption, particularly when multiple devices and systems depend on the network.
AGR Technology helps businesses address the practical technology requirements associated with moving premises and establishing connectivity.
Our business internet relocation and setup assistance can include:
- Reviewing internet and network setup requirements for the new premises.
- Assistance with modem, router and supported network equipment configuration.
- Identifying connectivity issues affecting computers and connected devices.
- Helping establish a suitable network setup for office operations.
- Identifying issues that may require assistance from your internet provider or a qualified cabling technician.
- Discussing broader IT support requirements where the relocation involves more than internet connectivity.
Whether you’re moving a small office, establishing a new workspace or relocating an existing business, we can help you assess the technology requirements and determine the appropriate next steps.
For businesses requiring additional assistance, our broader IT solutions can also support network troubleshooting, technology configuration and ongoing IT requirements.
NBN Equipment Relocation and Connection Point Considerations
Sometimes the internet service itself does not need to move to a different address. Instead, the equipment or connection point within the existing property may be in an inconvenient location.
For example, you may be renovating, creating a home office or looking to improve how your network equipment is positioned.
It’s important to distinguish between moving a modem or router and relocating the physical NBN connection equipment. Depending on your connection type, moving an NBN connection box or Network Termination Device (NTD) may require specialist cabling work and must be handled appropriately.
AGR Technology can help you understand the nature of the setup requirement and identify the appropriate technical pathway. Where physical relocation or regulated cabling work is needed, the work must be undertaken by a suitably qualified provider.
We can discuss your requirements and clarify which aspects of the installation and configuration can be supported directly and which require specialist involvement.
What If Your Internet Isn’t Working After Moving?
If you’ve moved into a new property and your internet connection is not working, there may be several possible causes.
These can include:
- The internet service has not yet been activated.
- The service transfer or connection request is still being processed.
- The modem or router has not been connected or configured correctly.
- The equipment is connected to the wrong outlet or connection point.
- The property uses a different NBN connection technology.
- There is a provider-side service fault or a network issue.
- Wi-Fi coverage or local network configuration is affecting connected devices.
The appropriate solution depends on the circumstances. Some issues can be addressed through equipment setup or configuration, while others require the internet provider or NBN Co to investigate.
AGR Technology can help identify the likely source of supported setup and configuration problems and explain the appropriate next steps.
Where an issue depends on provider activation, external network infrastructure or specialist cabling, we can help clarify the distinction so you know which party needs to be involved.
How Our NBN Relocation Assistance Works
1. Tell Us About Your Move
Contact AGR Technology and explain whether you’re moving house, relocating an office, establishing a new internet connection or experiencing setup issues at your new premises.
Let us know your location, the type of assistance you need and whether your internet service is already active.
2. Review Your Requirements
We’ll discuss the situation and identify the likely requirements for your internet equipment, network configuration and any associated technical work.
Where necessary, we’ll distinguish between tasks we can assist with directly and those that depend on your provider or a qualified specialist.
3. Determine the Appropriate Next Steps
Based on your circumstances, we’ll discuss the available assistance and any additional work that may be required.
This may involve internet equipment configuration, troubleshooting, provider coordination guidance or referral to an appropriately qualified technician for work outside our scope.
4. Get Your Setup Working
Where the required work falls within our service offering, we’ll help you address the relevant setup and configuration tasks.
If additional provider or specialist work is necessary, we’ll explain the dependency so you can make informed arrangements.
The exact process depends on your connection type, equipment, location and the nature of the work required.
More Than an Internet Setup Service
Getting connected is often only one part of establishing a reliable technology environment.
AGR Technology provides a broader range of IT and digital solutions for businesses, covering areas such as IT support, infrastructure, software, integrations and business systems.
For business customers, this means there may be opportunities to address related technology requirements alongside an internet relocation, rather than treating every issue as a separate problem.
Depending on your needs, we can discuss further assistance with:
- IT support and infrastructure: Help with supported technology, connectivity and configuration requirements.
- Business systems and software: Assistance with relevant software setup and system requirements.
- Integrations and automation: Support for connecting business systems and improving workflows.
- Ongoing IT assistance: Further support where your business needs continued help with its technology environment.
These services are available according to their individual scope and suitability. If you need help beyond your initial internet setup, we can discuss the relevant options.
Contact AGR Technology to discuss your NBN relocation and internet setup requirements.
Frequently Asked Questions
Can you help me move my NBN service to a new address?
AGR Technology can help you understand the technical requirements associated with relocating your internet service and assist with relevant equipment setup and configuration. Your internet provider is responsible for arranging the service transfer and confirming activation requirements. The exact process depends on your provider and the connection available at your new address.
Can you help set up my internet after moving house?
Yes, we can discuss your internet setup requirements, including supported modem and router configuration and troubleshooting. The assistance available will depend on your equipment, connection type and the nature of the issue. If the service has not been activated, your internet provider will need to address the activation process.
How do I move my internet to a new address?
Contact your internet provider to arrange the service transfer or new connection and confirm availability at the destination property. Check whether your existing equipment is suitable for the new connection and identify any additional setup requirements. If you need technical assistance with equipment configuration or getting connected, contact AGR Technology to discuss your situation.
Can you help if my NBN connection is not active yet?
We can help you understand the setup requirements and identify whether the issue appears to involve equipment configuration or a provider-side dependency. However, service activation and required NBN network work are controlled by the relevant provider and network arrangements. We cannot guarantee activation dates or override provider processes.
Can you help configure my NBN modem and router?
We can discuss supported modem and router setup requirements, including connections, configuration and common troubleshooting issues. The available assistance depends on the equipment and connection involved.
Can you relocate my NBN box to another room?
Relocating a physical NBN connection box or NTD is different from moving a modem or router. Depending on the NBN technology and installation, the work may require a suitably qualified cabling technician. Contact us with details of your existing setup so we can discuss the appropriate next step.
Can you help improve Wi-Fi coverage at my new property?
We can discuss common Wi-Fi and network configuration issues and help identify practical options within our service scope. The appropriate solution may involve equipment placement, router configuration or additional network equipment, depending on the property’s layout and your requirements.
Do you offer NBN relocation assistance for businesses?
We can discuss business internet relocation requirements, supported equipment configuration and related IT setup needs. If your move also involves office networking, computers or other business systems, we can assess the broader requirements and identify suitable assistance.
How much does NBN relocation and internet setup cost?
The cost depends on the work required, the equipment involved and whether additional specialist services are necessary. Contact AGR Technology with details of your move and the assistance you need so we can discuss the scope and applicable pricing before work proceeds.
How far in advance should I organise my internet relocation?
It’s sensible to contact your internet provider as early as possible because transfer and activation arrangements can depend on the provider, the destination property and available connection infrastructure. If you need help with equipment or technical setup, contact AGR Technology early enough to discuss the requirements and any dependencies.
Need Help With Your NBN Relocation?
Moving house or office can involve enough competing priorities without having to work through every internet setup question yourself.
If you need assistance understanding your NBN relocation requirements, configuring your internet equipment or getting your network working at a new property, AGR Technology can help you explore the appropriate next steps.
Tell us about your move, your current connection and the assistance you need. We’ll discuss your requirements and clarify the support that may be suitable for your situation.
Service area(s):
Our Google Business profiles / Service areas:
Shepparton (HQ):
Melbourne service area:
Other solutions:
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Managed Business Internet Services Australia
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IT Solutions for commercial buildings
Services to help building facility managers with their IT needs
Source(s) cited:
[Online]. Available at: https://upload.wikimedia.org/wikipedia/en/5/51/NBN_Co_logo.svg?utm_source=en.wikipedia.org&utm_campaign=index&utm_content=original (Accessed: 28 October 2026).
Alessio Rigoli is the founder of AGR Technology and got his start working in the IT space originally in Education and then in the private sector helping businesses in various industries. Alessio maintains the blog and is interested in a number of different topics emerging and current such as Digital marketing, Software development, Cryptocurrency/Blockchain, Cyber security, Linux and more.
Alessio Rigoli, AGR Technology